FAQ

Do you ship internationally?
Yes! I ship worldwide :D


How much is shipping?
 -  Malaysia & Brunei: $8 sgd
 -  Asia, expect Japan: $10 sgd
 -  Worldwide: $12 sgd  

Do check the page 'Shipping Information' for more details


How long will it take for my order to arrive?
 -  Domestic Orders (Singapore): 3 – 7 business days
 -  International Orders: 10 – 15 business days

Do note that this are only estimations and due to the COVID-19 situation, shipment is expected to be delayed


How long will it take for my pre-orders to arrive?

For enamel pins, waiting time will be an additional 2-3 months from the end of the pre-order deadline

For custom canvas embriodery, waiting time will be an additional 1-2 weeks.

Please only order if you are comfortable with waiting for your orders to arrive


What are the different types of grading?

 -  A-grade: Highest quality, little to no flaws

 -  B-grade: Minor flaws upon close inspection. This may include air-bubbles, small stains or plating imperfections 

 -  Seconds: Obvious flaws. May include scratches, under-filled enamel or imperfect backing

Pins may differ in terms of quality. In order to ensure that the quality of the pin you receive meets your expectation, I categorized my pins using a grading system